Terms and Conditions

Tours & Experiences Terms & Conditions Of Trade

AUSTRALIAN DINOSAUR GIANTS TOUR

  • All rates are subject to an increase in the case of Government levies and taxation.
  • No responsibility will be accepted for adverse weather conditions.
  • Infants 0 – 4 years FOC
  • Child 0 – 12 years must be accompanied by adult
  • Student 12-18 years concession card provided.
  • Group Bookings Cancellation:
    • 48 hours notice – 50% of the full tour cost per person
    • 24 hours notice – 100% of the tour cost per person
    • No Show – 100% of the tour cost

FOSSIL PREPARATION PROGRAM

  • Cancellation fee within 24 hours 100% cancellation fee applies.
  • No shows 100% cancellation fee.
  • All rates are subject to an increase in the case of Government levies and taxation.
  • No responsibility will be accepted for adverse weather conditions.
  • Tour subject to Laboratory availability
  • Tour is not suitable for children under 18 years.
  • Initial Minimum of  3 Days

FAMILY PREPARATION PROGRAM

  • Cancellation fee within 24 hours 100% cancellation fee applies.
  • No shows 100% cancellation fee.
  • All rates are subject to an increase in the case of Government levies and taxation.
  • No responsibility will be accepted for adverse weather conditions.
  • Tour subject to Laboratory availability
  • Tour is not suitable for children under 5 years of age. Alternate activities are available.
  • Children must be accompanied by an adult.

COOPERS COUNTRY LODGE

  • Cancellation within 72 hours incurs no fee.
  • Cancellation within 48 hours 50% Cancellation fee applies
  • Cancellation within 24 hours 100% cancellation fee applies.
  • No shows 100% cancellation fee.
  • All rates are subject to an increase in the case of Government levies and taxation.
  • No responsibility will be accepted for adverse weather conditions.
  • Breakfast included in the price during Peak Season (April – October)

DINOSAUR INSIDERS 1 NIGHT PACKAGE

  • All reservations will be held only if full pre-payment is made one week prior to the tour date unless credit facilities have been previously arranged.
  • Cancellation fee within 72 hours 100% cancellation fee applies.
  • No shows 100% cancellation fee.
  • No responsibility will be accepted for adverse weather conditions.
  • All children must be accompanied by an adult.
  • A confirmation email and extra program information will be sent once your booking and payment is finalised.
  • Subject to room availability
  • Family price only available with the availability of Outback Family Studio

DINOSAUR INSIDERS 2 NIGHT PACKAGE

  • Cancellation within 48 hours 50% Cancellation fee applies
  • Cancellation within 24 hours 100% cancellation fee applies.
  • No shows 100% cancellation fee.
  • All rates are subject to an increase in the case of Government levies and taxation.
  • No responsibility will be accepted for adverse weather conditions.
  • Package subject to Laboratory and Room availability
  • Tour is not suitable for children under 18 years.

DINOSAURS – THE GRAND TOUR

  • 50% non-refundable deposit when the booking is made. Full payment 1 month prior to the booking.  Bookings will only be held once full payment has been made.
  • Within 336 hours 100% cancellation fee applies.
  • 100% cancellation fee for No Shows.
  • All rates are subject to an increase in the case of Government levies and taxation.
  • No responsibility will be accepted for adverse weather conditions.
  • Minimum of 4 people booked required for Tour to proceed.

DIGGING UP DINOSAURS & DIGGING UP MEGAFAUNA

  • 50% deposit due at the time of booking to confirm the booking.  The deposit is non-refundable 3 months prior to the dig.  Full payment due 1 month prior to the dig.  A confirmation email and extra program information will be sent once your booking and payment is finalised.
  • Cancellation fee within 336 hours 100% cancellation fee applies.
  • No shows 100% cancellation fee.
  • No responsibility will be accepted for adverse weather conditions.
  • All rates are subject to an increase in the case of Government levies and taxation.

DONATIONS REFUND POLICY

Any Deductible Gift Recipient (DGR) receipted donation is non-refundable.