Tours and Experiences T’s & C’s
Tours & Experiences Terms & Conditions Of Trade
Australian Dinosaur Giants Tour
- All rates are subject to an increase in the case of Government levies and taxation.
- No responsibility will be accepted for adverse weather conditions.
- Infants 0 – 4 years FOC accompanied by parents Child 5 – 12 years
- Student 12-18 years concession card provided.
- Group Bookings Cancellation:
- 48 hours notice – 50% of the full tour cost per person
- 24 hours notice – 100% of the tour cost per person
- No Show – 100% of the tour cost
Dinosaur Discovery Experience
- Bookings will be confirmed if a 50% deposit is paid when you book, with the balance payable on arrival. Deposit is non-refundable if the booking is cancelled 7 days prior to the booking date.
- Cancellation fee within 24 hours 100% cancellation fee applies.
- No shows 100% cancellation fee.
- All rates are subject to an increase in the case of Government levies and taxation.
- No responsibility will be accepted for adverse weather conditions.
- A confirmation email and extra program information will be sent once your booking and deposit are finalised.
- The Dinosaur Laboratory is open seven days a week, 9am – 4.30pm. See Admission and Hours.
- Tour is not suitable for children under 18 years.
Megafauna Discovery Experience
- Bookings will be confirmed if a 50% deposit is paid when you book, with the balance payable on arrival. Deposit is non-refundable if the booking is cancelled 7 days prior to the booking date.
- Cancellation fee within 24 hours 100% cancellation fee applies.
- No shows 100% cancellation fee.
- All rates are subject to an increase in the case of Government levies and taxation.
- No responsibility will be accepted for adverse weather conditions.
- A confirmation email and extra program information will be sent once your booking and deposit are finalised.
- The Megafauna Laboratory is open seven days a week, 9am – 4.30pm. See Admission and Hours.
- Tour is not suitable for children under 18 years.
Cooper’s Country Lodge Discovery Experience
- All reservations will be held only if full pre-payment is made one week prior to the tour date unless credit facilities have been previously arranged.
- Cancellation fee within 72 hours 100% cancellation fee applies.
- No shows 100% cancellation fee.
- No responsibility will be accepted for adverse weather conditions.
- All children must be accompanied by an adult.
- A confirmation email and extra program information will be sent once your booking and payment is finalised.
Dinosaur Dig Tag-along and Escorted Tours
- Bookings will be held only if full payment is made.
- Tours will only run if the minimum number of 4 adults for the Tag-along Tour or 3 adults for the Escorted Tour are pre-paid. You will be notified once we can confirm your booking.
- Cancellation fee within 336 hours 100% cancellation fee applies.
- No shows 100% cancellation fee.
- No responsibility will be accepted for adverse weather conditions.
- All children must be accompanied by an adult. Infants 0-4 years FOC
- A confirmation email and extra program information will be sent once your booking and payment is finalised.
Digging Up Megafauna
- 50% deposit due at the time of booking to confirm the booking. Deposit is non-refundable 3 months prior to the dig. Full payment due 1 month prior to the dig. A confirmation email and extra program information will be sent once your booking and payment is finalised.
- 100% cancellation fee within 336 hours applies.
- No shows 100% cancellation fee.
- No responsibility will be accepted for adverse weather conditions.
- All rates are subject to an increase in the case of Government levies and taxation.
Dinosaurs – The Grand Tour
- PAYMENT: 50% non-refundable deposit when the booking is made. Full payment 1 months prior to the booking. Bookings will only be held once full payment has been made.
- CANCELLATION FEES: Within 336 hours 100% cancellation fee applies.
- NO SHOWS: 100% cancellation fee.
- SPECIAL NOTE: All rates are subject to an increase in the case of Government levies and taxation.
- WEATHER POLICY: No responsibility will be accepted for adverse weather conditions.
- CHILD DISCOUNT: All children must be accompanied by an adult
- Infants 0 – 4 years FOC
Digging Up Dinosaurs
- 50% deposit due at the time of booking to confirm the booking. Deposit is non-refundable 3 months prior to the dig. Full payment due 1 month prior to the dig. A confirmation email and extra program information will be sent once your booking and payment is finalised.
- Cancellation fee within 336 hours 100% cancellation fee applies.
- No shows 100% cancellation fee.
- No responsibility will be accepted for adverse weather conditions.
- All rates are subject to an increase in the case of Government levies and taxation.