Tours and Experiences T’s & C’s

Tours & Experiences Terms & Conditions Of Trade

Australian Dinosaur Giants Tour

  • All rates are subject to an increase in the case of Government levies and taxation.
  • No responsibility will be accepted for adverse weather conditions.
  • Infants 0 – 4 years FOC accompanied by parents Child 5 – 12 years
  • Student 12-18 years concession card provided.
  • Group Bookings Cancellation:
    • 48 hours notice – 50% of the full tour cost per person
    • 24 hours notice – 100% of the tour cost per person
    • No Show – 100% of the tour cost

Dinosaur Discovery Experience

  • Bookings will be confirmed if a 50% deposit is paid when you book, with the balance payable on arrival.  Deposit is non-refundable if the booking is cancelled 7 days prior to the booking date.
  • Cancellation fee within 24 hours 100% cancellation fee applies.
  • No shows 100% cancellation fee.
  • All rates are subject to an increase in the case of Government levies and taxation.
  • No responsibility will be accepted for adverse weather conditions.
  • A confirmation email and extra program information will be sent once your booking and deposit are finalised.
  • The Dinosaur  Laboratory is open seven days a week, 9am – 4.30pm.  See Admission and Hours.
  • Tour is not suitable for children under 18 years.

Megafauna Discovery Experience

  • Bookings will be confirmed if a 50% deposit is paid when you book, with the balance payable on arrival.  Deposit is non-refundable if the booking is cancelled 7 days prior to the booking date.
  • Cancellation fee within 24 hours 100% cancellation fee applies.
  • No shows 100% cancellation fee.
  • All rates are subject to an increase in the case of Government levies and taxation.
  • No responsibility will be accepted for adverse weather conditions.
  • A confirmation email and extra program information will be sent once your booking and deposit are finalised.
  • The  Megafauna Laboratory is open seven days a week, 9am – 4.30pm.  See Admission and Hours.
  • Tour is not suitable for children under 18 years.

Cooper’s Country Lodge Discovery Experience

  • All reservations will be held only if full pre-payment is made one week prior to the tour date unless credit facilities have been previously arranged.
  • Cancellation fee within 72 hours 100% cancellation fee applies.
  • No shows 100% cancellation fee.
  • No responsibility will be accepted for adverse weather conditions.
  • All children must be accompanied by an adult.
  • A confirmation email and extra program information will be sent once your booking and payment is finalised.

Dinosaur Dig Tag-along and Escorted Tours

  • Bookings will be held only if full payment is made.
  • Tours will only run if the minimum number of 4 adults for the Tag-along Tour or 3 adults for the Escorted Tour are pre-paid. You will be notified once we can confirm your booking.
  • Cancellation fee within 336 hours 100% cancellation fee applies.
  • No shows 100% cancellation fee.
  • No responsibility will be accepted for adverse weather conditions.
  • All children must be accompanied by an adult. Infants 0-4 years FOC
  • A confirmation email and extra program information will be sent once your booking and payment is finalised.

Digging Up Megafauna

  • 50% deposit due at the time of booking to confirm the booking.  Deposit is non-refundable 3 months prior to the dig.  Full payment due 1 month prior to the dig.  A confirmation email and extra program information will be sent once your booking and payment is finalised.
  • 100% cancellation fee within 336 hours applies.
  • No shows 100% cancellation fee.
  • No responsibility will be accepted for adverse weather conditions.
  • All rates are subject to an increase in the case of Government levies and taxation.

Dinosaurs – The Grand Tour

  • PAYMENT: 50% non-refundable deposit when the booking is made. Full payment 1 months prior to the booking.  Bookings will only be held once full payment has been made.
  • CANCELLATION FEES: Within 336 hours 100% cancellation fee applies.
  • NO SHOWS: 100% cancellation fee.
  • SPECIAL NOTE: All rates are subject to an increase in the case of Government levies and taxation.
  • WEATHER POLICY: No responsibility will be accepted for adverse weather conditions.
  • CHILD DISCOUNT: All children must be accompanied by an adult
  • Infants 0 – 4 years FOC

Digging Up Dinosaurs

  • 50% deposit due at the time of booking to confirm the booking.  Deposit is non-refundable 3 months prior to the dig.  Full payment due 1 month prior to the dig.  A confirmation email and extra program information will be sent once your booking and payment is finalised.
  • Cancellation fee within 336 hours 100% cancellation fee applies.
  • No shows 100% cancellation fee.
  • No responsibility will be accepted for adverse weather conditions.
  • All rates are subject to an increase in the case of Government levies and taxation.