Terms and Conditions
Tours & Experiences Terms & Conditions Of Trade
AUSTRALIAN DINOSAUR GIANTS TOUR
- All rates are subject to an increase in the case of Government levies and taxation.
- No responsibility will be accepted for adverse weather conditions.
- Infants 0 – 4 years FOC
- Child 0 – 12 years must be accompanied by adult
- Student 12-18 years concession card provided.
- Group Bookings Cancellation:
- 48 hours notice – 50% of the full tour cost per person
- 24 hours notice – 100% of the tour cost per person
- No Show – 100% of the tour cost
FOSSIL PREPARATION PROGRAM
- Cancellation fee within 24 hours 100% cancellation fee applies.
- No shows 100% cancellation fee.
- All rates are subject to an increase in the case of Government levies and taxation.
- No responsibility will be accepted for adverse weather conditions.
- Tour subject to Laboratory availability
- Tour is not suitable for children under 18 years.
- Initial Minimum of 3 Days
FAMILY PREPARATION PROGRAM
- Cancellation fee within 24 hours 100% cancellation fee applies.
- No shows 100% cancellation fee.
- All rates are subject to an increase in the case of Government levies and taxation.
- No responsibility will be accepted for adverse weather conditions.
- Tour subject to Laboratory availability
- Tour is not suitable for children under 5 years of age. Alternate activities are available.
- Children must be accompanied by an adult.
COOPERS COUNTRY LODGE
- Cancellation within 72 hours incurs no fee.
- Cancellation within 48 hours 50% Cancellation fee applies
- Cancellation within 24 hours 100% cancellation fee applies.
- No shows 100% cancellation fee.
- All rates are subject to an increase in the case of Government levies and taxation.
- No responsibility will be accepted for adverse weather conditions.
- Breakfast included in the price during Peak Season (April – October)
DINOSAUR INSIDERS 1 NIGHT PACKAGE
- All reservations will be held only if full pre-payment is made one week prior to the tour date unless credit facilities have been previously arranged.
- Cancellation fee within 72 hours 100% cancellation fee applies.
- No shows 100% cancellation fee.
- No responsibility will be accepted for adverse weather conditions.
- All children must be accompanied by an adult.
- A confirmation email and extra program information will be sent once your booking and payment is finalised.
- Subject to room availability
- Family price only available with the availability of Outback Family Studio
DINOSAUR INSIDERS 2 NIGHT PACKAGE
- Cancellation within 48 hours 50% Cancellation fee applies
- Cancellation within 24 hours 100% cancellation fee applies.
- No shows 100% cancellation fee.
- All rates are subject to an increase in the case of Government levies and taxation.
- No responsibility will be accepted for adverse weather conditions.
- Package subject to Laboratory and Room availability
- Tour is not suitable for children under 18 years.
DINOSAURS – THE GRAND TOUR
- 50% non-refundable deposit when the booking is made. Full payment 1 month prior to the booking. Bookings will only be held once full payment has been made.
- Within 336 hours 100% cancellation fee applies.
- 100% cancellation fee for No Shows.
- All rates are subject to an increase in the case of Government levies and taxation.
- No responsibility will be accepted for adverse weather conditions.
- Minimum of 4 people booked required for Tour to proceed.
DIGGING UP DINOSAURS & DIGGING UP MEGAFAUNA
- 50% deposit due at the time of booking to confirm the booking. The deposit is non-refundable 3 months prior to the dig. Full payment due 1 month prior to the dig. A confirmation email and extra program information will be sent once your booking and payment is finalised.
- Cancellation fee within 336 hours 100% cancellation fee applies.
- No shows 100% cancellation fee.
- No responsibility will be accepted for adverse weather conditions.
- All rates are subject to an increase in the case of Government levies and taxation.